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Testimonials – 2012

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Testimonials 2012January, 2012 – “I had no pain during treatment and the injection for the local anesthesia was not painful at all.  I was very satisfied with the courtesy of the office staff and the excellent service and very pleasant environment.”James Parnell, Kingston

 

January, 2012 -“The root canal was not as painful as I thought.  It was equivalent to doing a filling procedure.  Dr. Nallapati, was very professional and took the time to educate what the procedure required and what was wrong.  The office staff was very professional and friendly.  I was also impressed with the décor of the office…..very modern and clean.  I give the office an excellent rating!”Matthew, Kingston

 

February, 2012 – “Top class!!!.  Three thumbs up!.  I had no post op discomfort and the pain during treatment was very minor. Thanks for making my life better!” - Yvonne Nicholson,  Kingston

 

February, 2012 – “I had no post op discomfort and no pain during the root canal treatment.  I was impressed with the superlative care of the office and very satisfied with the courtesy of the office staff.  One of my best experiences in a chair!”Michael Berryman, US Embassy, Kingston

 

February, 2012 – “I had no pain during treatment.  I was extremely impressed with this visit from entering the office, throughout the root canal treatment and to the end.  I found the staff extremely professional and caring and Doc was “the best”……NO PAIN felt and he explained EVERYTHING throughout the procedure.”Odette Khoury, Kingston

 

February, 2012 – “I had no pain during treatment and the injection of local anesthesia was very minor….less than expected.  I was very satisfied with the courtesy of the office staff.  Very professional and excellent care.”Debbie Cumming, Kingston

 

March, 2012 -“I  had no pain during treatment.  I was very satisfied with the courtesy of the office staff.  Amazing!   From you step in until you leave you are treated with kindness.  Thank you for coming to Jamaica.”Carmela Azan, Kingston

 

March, 2012 -“I can honestly say there is no need to worry when Dr. Nallapati is in charge of your root canal therapy.  I’ve been converted.”- Eileen Reynolds, Kingston

 

May, 2012 – “I had very minor pain during my treatment and the injection for the local anesthesia was not painful at all.  I was very satisfied with the courtesy of the office staff and the overall competence and care of the office.  Excellent job!”Dr. Michelle Doonquah, Kingston

 

May, 2012 – “I had no pain during my treatment and the injection for the local anesthesia was minor pain, about what I had expected.  My experience was great.  It’s the best dentist visit I’ve ever had.  It would be a pleasure to do my procedures here.” -Mark Gentles, Kingston

 

May, 2012 – “I had no pain during my treatment and the local anesthesia was not painful at all.  It was a perfect treatment and comfortable atmosphere and I was impressed with the courtesy of the office staff.”Ambassador Alfredo Garcia, St. Andrew

 

May, 2012 – “I had mild post op discomfort and very minor pain during treatment.  I was 110% very satisfied with the courtesy of the office staff.  Keep up the great job.  Treatment and care was wonderful.  Thanks bunches!”Chalene Roye, Kingston

 

June, 2012- “I had no pain during the treatment.  The visit was almost a pleasure with the Doctor’s patience and excellent bedside manners.” -  Sandra Dennis, Kingston.

 

June, 2012- “I had no pain during my treatment.  I was very satisfied.  It was excellent service, could not be equaled anywhere else.  Thanks.  Keep up the good work!”-  Keith Binns, Kingston.

 

June, 2012- “I had no post op discomfort and no pain during my treatment.  The receptionist is very warm and welcoming and courteous.  She follows through and sends reminder for appointment and provides relevant information….very professional.  The staff is pleasant and professional.  The atmosphere is very relaxing.”- Sherron Meghoo, St. Catherine.

 

June, 2012- “I had no pain during treatment.  It was a pleasant experience; the most pleasant dental experience for me.  I almost fell asleep during the procedure.  This was communicated to the endodontist.  Any previous fear was erased from this visit alone.  Thanks much, it was greatly appreciated.”-Fiona Stewart, Mandeville.

 

June, 2012- “I had very little pain and I was very comfortable.  Everything at the Caribbean Institute of Endodontics is of the highest standard. The receptionist from my first call to make an appointment was so helpful and had a wonderful speaking voice that I immediately knew this was the right place for me with my root canal problem. I was right. No pain. I will never worry again about this procedure. Thank you Doctor.” – Dulcia Tulloch, Kingston.

 

July, 2012- “My pain during the treatment was moderately painful but was quickly rectified and then there was no pain.  I was very satisfied with the courtesy of the office staff.  This is the only place I will come for this level of treatment!”- Marjorie Brooks, Kingston.

 

July, 2012- “Congratulations on a very efficient operation of the office and for the comfortable courtesies.  Jackie is a positive influence.  Surroundings are relaxing.  Overall it was a very positive experience both with office and technical staff.  Dr. Nallapati was very personal, understanding and patient.  Thanks Dr.”- Penelope Morgan, Kingston

 

July, 2012- “There was very minor pain during my treatment.  I really enjoyed Dr. Nallapati’s care.  He kept me informed and answered my questions…..overall very satisfied.”-Mercedes Wilson, Georgia, USA.

 

July, 2012- “I had no pain during my treatment.  I was satisfied with the courtesy of the office staff.  I came to Jamaica to do a root canal treatment and it was worth the trip.”-Malvina Bogle, U.S.A.

 

July, 2012- “I had moderate post op discomfort and very minor pain during my root canal treatment.  The office layout is excellent; service ethic high and the post treatment call by Jackie, was a pleasant surprise.”-Michael Ranglin, St. Andrew.

 

July, 2012- “This is one of the best dental experiences I have had, including front office staff, assistants and Dr. Nallapati himself.  This I am comparing to much dental work both here and overseas.”- Hon. Molly Rhone, Kingston.

 

 August, 2012- “I had no pain during my treatment.  My sincere thanks to the entire staff.  The experience was more relaxing than I had expected (having had other root canals done with other doctors).  Super job Dr. Nallapati!!!  My fears are gone.  Thanks again.”-Velma Esson, Mandeville.

 

August, 2012- “I had no post op discomfort and no pain during my treatment.  From the moment you enter the office, I could feel the warmth of the staff, which made me feel comfortable despite my toothache.  I appreciate the follow up calls and emails to remind me of my appointment, this shows good customer service.  During the operation the doctor ensured that I was comfortable.  Thanks a lot.” -Andrew Kidd, Kingston

 

August, 2012 - “I had no pain during my treatment.  However there was mild post op discomfort after my root canal treatment.  I was impressed with the superlative care of the office and very satisfied with the courtesy of the office staff.  Overall it was very professional.” -Michael Soutar, Kingston

 

September, 2012 - ”The doctor acted professionally and the staff displayed a caring attitude.  I will continue to attend for any such treatment in the future and will recommend any of my friends who might require this treatment.” -Wellesley Stokes, Kingston

 

September, 2012 - “This is the only dentist I’m comfortable with.  Sometimes I’m so comfortable and relaxed; I fall asleep in the chair. I’m living in Canada at this time and I will still come here to do my procedures.” -Olivene Royes-Henry, Canada

 

September, 2012 -”Overall my experience was above expectation.  It was excellent team work, gentle doctor.  Quite relaxing in the chair during the procedure, I even fell asleep.” -Jacqueline Anderson, Kingston

 

September, 2012 -”When Dr. Matthies said the two words, “root canal”, I freaked!  However, my experience has been totally fine and no fear at all on my second visit…….so, thanks so much and nice to hear Jackie’s reassuring voice again….after all these years.” Rowena Connor, Kingston

 

October, 2012 -”The courtesy, care and professionalism were among the best I have ever experienced.  The usual anxiety which often accompanies dental treatment was greatly alleviated.  I felt secure because I knew I was in competent hands.  Thank you!” Sister Rose Chang, Kingston

 

October, 2012 -”Dr. Nallapati’s personality put me at ease because I was quite anxious.  Although I have a condition that lowers my threshold for pain, all I felt was a fleeting discomfort.  I will go to no one else for this treatment.” Gloria Thompson, Kingston

 

October, 2012 -”I suffer sometimes from anxiety attack and the staff helped to alleviate my fears.  They are an incredible asset to the practice.  The Receptionist must be mentioned for her professionalism, organizational skills, reminders, follow-up, rescheduling and the care in her voice and demeanor.  I really appreciate this.” Sheron Dixon-Brown, Kingston

 

 

October, 2012 -”Dr. Nallapati was not only wonderful but he is excellent at what he does…..full stop.  His staff is absolutely customer friendly and professional.  I cannot stop talking about my experience, it was so very positive.  I would recommend Dr. Nallapati without any hesitation and trust me I am a scary cat when it comes to dentists and procedures like this.” Jacqueline Lynch-Stewart, Kingston

 

 

October, 2012 -”Although at first when my dentist gave me an idea of how much the treatment would cost, I was daunted not knowing that the treatment was covered by my insurance.  I am completely satisfied with the treatment, courtesy and ambiance of the surgery/office and I think it was worth it.” Clara Grant, Kingston

 

 

November, 2012 – “ I had very minor pain during my root canal treatment.  Dr. Nallapati has an excellent way of relaxing you before the treatment. No complaints at all.” Bejjel Haria, Kingston

 

 

November, 2012This was the most painless dental procedure I’ve ever had.  I experienced no pain whatsoever, neither during or after the root canal treatment.  I didn’t even have to take a pill even though I brought just in case.” Carol Campbell, Kingston

 

 

November, 2012 – “This was an awesome experience for me; like a trip to another planet.  I felt no discomfort at all; the music is great, also the ambiance of the office.  The experience is worth the cost.  Dr. Sashi Nallapati is a great endodontist.  Keep up the good work!” Pauline Williams, St Catherine

 

 

December, 2012 – “A very professionally run outfit and warm staff.  I get a sense that I was not just “a job” but an opportunity for the entire staff to demonstrate care and love.” Fae Ellington, Kingston

 

 

December, 2012 -  “The Receptionist’s mannerisms and persona is so very ideal for this service, as the soothing tone of her voice and her pleasant personality immediately relax the tension one may feel and alleviate the anxiety which more than likely accompanies one to this place.  I am truly impressed with everything….service and staff who are very professional and admirably attired.  To the nurses who assisted with the procedure, many thanks.  Thank God that I found somewhere to rescue my teeth and restore them to almost where God had initially made them.  Keep up the good work.” Margaret White, Kingston